Reference

Terms That Govern Your jt9 Account

These terms set out what you agree to when you open and use a jt9 account — covering deposits via bKash, Nagad, or Rocket, how we handle your wallet, and what we expect from you in return.

Account EligibilityWallet & Payment RulesDeposit ConditionsAccount Suspension PolicyGoverning Terms
jt9 Terms That Govern Your jt9 Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team handles terms-related queries directly. You can reach us through live chat, email, or our account help centre — all accessible from your mobile browser without needing to download anything.

Live Chat Open the chat widget from your account dashboard. Our team responds to terms and account queries during service hours.
Email Support Send your terms-related question to our support address listed in the account help section. We aim to respond within one business day.
Help Centre The account help centre covers common terms questions, wallet rules, and eligibility conditions — accessible directly from your mobile browser.
HOW WE OPERATE

How jt9 Handles Your Account Data

We hold your account data only for as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account through the settings page. Security on your account is enforced via OTP verification on login — each session requires a one-time code sent to your registered mobile number before access is granted.

Data Retention

Account and transaction records are kept in line with legal retention requirements. Once those periods pass, data is deleted from active systems.

Account Security

OTP-based login means no one accesses your account without your registered mobile number. Change your number through verified support only.

Your Rights

You can request access to your account data, ask for corrections, or submit a deletion request by contacting support with your account details.

Terms Updates

When we revise these terms, we notify you via your account. You have a clear window to review changes before they take effect on your use.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and eligibility in Bangladesh.

Yes. Every deposit and withdrawal through bKash, Nagad, or Rocket is covered by these terms. Those providers' own terms also apply to the transfer itself.

We notify you through your registered account before changes take effect. Continuing to use your account after that notice period means you accept the updated terms.

We may suspend or close an account that breaches these terms. You will be notified, and any eligible wallet balance will be handled according to our withdrawal policy.

Contact support via live chat or email with your account details. We will process your data access request in line with applicable law and respond within a reasonable timeframe.

Eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that online betting is permitted under the laws that apply to you.

Raise it with our support team through live chat or email. We review account-specific concerns and respond with the relevant clause and how it applies in your case.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.